Membership & Subscription Businesses
Automation for subscription media
Failed payments recovered - what it replaces, and what it is worth. Below is a worked example, not a case study: the arithmetic is shown so you can check it against your own numbers.
Today
A card fails, the subscriber never notices, and the first anyone hears of it is the churn report at the end of the month.
Automated
Each failure starts its own retry schedule and a message on the channel that subscriber actually reads, with a one-tap way to fix the card.
What it is worth
Based on 600 failed charges a month, 4 minutes of manual chasing each, at $28 an hour.
40
Hours back a month
$5,110
Kept + saved a month
1.1 mo
Payback
10.6x
First-year return
Worked example, not a case study: 600 events a month at 4 minutes each is 40 hours, worth $1,120 at $28 an hour. A build of this scope typically runs $5,800. On top of the hours, 600 of those events a month currently end in money lost; at $19 each and 35% recovered that is $3,990 a month kept, which is what the payback and return above are mostly made of. That percentage is an assumption: assumes just over a third of failed charges are recovered before the subscription lapses - set it to what your own dunning already gets. No customer is named and no result is claimed to have happened - these are models of the kind of work the platform sells, shown with their assumptions so you can test them against your own.
How a delivered build is verified
Run record against a month of the operator’s own (redacted) failed-charge export, showing which were recovered
Find out what your own manual work costs
The audit takes about 60 seconds, needs no account, and returns your highest-value opportunities with hours, budget and timeline.
Run the free audit