Question 1

What is REWORK.?

Accepted Answer

REWORK Digital is the AI and automation platform, built around three things: hire automation experts, become a verified expert, and manage projects securely. Businesses describe the automation they need and get matched to verified specialists; professionals prove their skills through real, verified deliverables and build a portfolio that wins clients; and every engagement runs on contracts, milestone escrow, and cross-border compliance in one place. Unlike platforms that rely on self-reported claims and star ratings, every skill on REWORK is backed by proof of work - cryptographically verified evidence of real capability. We operate across 42+ countries.

Question 2

How is REWORK. different from other platforms?

Accepted Answer

Five fundamental differences set us apart: (1) Proof-of-Work Verification - skills are verified through actual deliverables with cryptographic hashing, not self-reported claims. Submit GitHub repos, HuggingFace models, or portfolio items and get auto-verified instantly. (2) Flat, transparent 10% platform fee - predictable and lower than the 10-20% common on other platforms. (3) Human-in-the-loop AI - our AI assists with matching and career intelligence, but humans always make decisions and take actions. (4) Everything in one place - hiring, verified portfolios, contracts, milestone escrow, and compliance, instead of stitching together separate tools. (5) Global compliance - built-in contractor classification, tax compliance, and jurisdiction-aware onboarding across 42+ countries.

Question 3

What does "proof-of-work verification" mean?

Accepted Answer

Proof-of-work verification is our system for cryptographically proving that a professional has actually completed real work in their claimed skill area. Submit evidence through the Proof of Work tool - GitHub repositories, pull requests, HuggingFace models, uploaded files, screenshots, or live project URLs. Each is hashed with SHA-256 and stored as a verifiable digital certificate. Employers can independently verify these certificates using unique identifiers, creating a trust layer that is impossible to fake.

Question 4

What can I do on REWORK?

Accepted Answer

REWORK is organized around three products. (1) Hire Automation Experts - describe the automation you need and get matched to verified specialists across 12 categories and 130 specialties, each with a proof-of-work portfolio you can audit, then hire with escrow-protected payments. (2) Become a Verified Expert - prove your skills through real deliverables with Proof of Work, earn trust-tier badges, build a verified portfolio and storefront, and get matched to clients, with AI career intelligence to sharpen your profile. (3) Manage Projects Securely - contracts, milestone escrow, verification, and cross-border compliance across 42+ countries, all in one place. SwitchAsses, our AI hiring-intelligence engine, is available as an add-on when you want deeper candidate assessment.

Question 5

Is REWORK. a legitimate platform?

Accepted Answer

Yes. REWORK. is incorporated in Canada (5 Buttermill Ave, Concord (Vaughan), ON L4K 0J5) and operates globally across 42+ countries. We maintain GDPR and PIPEDA compliance, 24/7 support, and complete transparency about our processes. We are rated on Trustpilot and use enterprise-grade infrastructure on Google Cloud Platform with Firebase Authentication. We do not guarantee employment - we provide verified professional preparation, AI-powered matching, and trust-based infrastructure that helps qualified professionals connect with quality opportunities.

Question 6

What countries does REWORK. support?

Accepted Answer

We operate across 42+ countries with full compliance support. Key jurisdictions include the United States, Canada, United Kingdom, Australia, Germany, France, Netherlands, India, Brazil, Singapore, Japan, South Africa, Nigeria, Ghana, and more. Each jurisdiction has tailored contractor classification rules, tax documentation handling, and onboarding workflows. Our Compliance Tools automatically adapt to local regulations so employers and professionals can work together across borders without legal risk.

Question 7

How do I get started as a professional?

Accepted Answer

Five steps: (1) Create your professional profile with bio, skills, country, and availability. (2) Add Proof of Work - connect your GitHub, HuggingFace, or upload portfolio items for cryptographic verification. (3) Earn your first trust tier badge (Bronze) to increase your visibility. (4) Use AI Career Intelligence for profile scoring, job market insights, salary benchmarks, and interview preparation. (5) Browse the Verified Marketplace to find and apply to matched opportunities. Basic account creation and verification are free.

Question 8

What are Trust Tiers and how do they work?

Accepted Answer

Trust Tiers are our four-level badge system that reflects a professional's verified track record: Bronze (completed verification and first verified deliverables), Silver (consistent quality work with positive employer feedback), Gold (significant verified portfolio with high match rate), and Diamond (top-tier professionals with extensive verified work history). Higher tiers unlock better matching priority, premium opportunities, and increased visibility to employers. Progress through tiers by accumulating verified proofs and positive outcomes.

Question 9

What does AI Career Intelligence include?

Accepted Answer

AI Career Intelligence is a comprehensive suite of tools: Profile Strength Scoring (scores your profile across 8 dimensions with specific improvement tips), Job Market Radar (surfaces opportunities matching your verified skills), Application Quality Scorer (rates your fit against specific job postings), Salary Benchmarks (real-time data across 8+ roles and 7+ regions with percentile breakdowns), Career Path Mapping (stage-by-stage progression with skill requirements and salary ranges), Interview Prep (role-specific practice questions with coaching tips), and Resume Analysis (ATS scoring with keyword optimization suggestions). Available in Free, Pro ($15/month), and Premium ($40/month) tiers.

Question 10

What are the platform fees?

Accepted Answer

REWORK. uses a flat, transparent transaction fee charged on every payment - with no mandatory monthly fees. Optional premium subscriptions are available: Expert Hub ($39.99/mo) for professionals wanting instant payouts, custom storefronts, and advanced analytics; Business Hub ($149/mo) for companies needing unlimited posts, compliance tools, and SSO. The core marketplace works without any subscription. See the Platform Fee page for current rates.

Question 11

How does the Affiliate Program work?

Accepted Answer

Every professional can apply to join the Affiliate Program after creating an account. Share your unique affiliate link with colleagues and peers - when they sign up and subscribe using your link, you earn recurring commission. Track your conversions, see who joined through your link, and monitor your earnings from the Affiliate dashboard. Earn up to 35% recurring monthly commission on every subscription.

Question 12

How does verified hiring work?

Accepted Answer

Post your job requirements and required skills on the Verified Marketplace. Our AI matching engine analyzes your needs against our database of professionals with cryptographically verified skill portfolios. Receive a curated list of candidates with proven capabilities - each has a trust tier badge, verified work samples, and a proof-of-work portfolio you can independently audit. Use SwitchAsses to evaluate top candidates with anti-cheating proctoring, career-specific simulations, and hiring confidence scores before making offers.

Question 13

What is SwitchAsses?

Accepted Answer

SwitchAsses is our AI hiring intelligence engine designed for honest, data-backed hiring decisions. It evaluates candidates across a 10-pillar assessment system: Hiring Confidence Score, Role-Fit Intelligence, Multi-Career Simulation Engine (covering 12+ industries), Behavioral Signal Analysis, AI-Resistance Index, Regret Minimizer Report, Top Performer Similarity Match, Anti-Cheating Proctoring, Live Coding Sandboxes, and Configurable Assessment Builder. Includes real-world job simulations like email triage, prioritization, and conflict resolution scenarios. Candidate comparison rankings help you make confident hiring decisions based on objective data rather than gut instinct.

Question 14

What are Compliance Tools?

Accepted Answer

Compliance Tools provide contractor classification assessment, tax compliance verification, and jurisdiction-aware onboarding across 42+ countries. Supported jurisdictions include the US (W-9, 1099-NEC, AB5 rules), UK (IR35, off-payroll rules), Canada (CRA rules), Australia (ABN, ATO rules), Germany (Scheinselbstständigkeit), France, Netherlands, India, Brazil, Singapore, Japan, and South Africa. Includes classification confidence scoring, contract risk assessment, tax documentation management, and integration with payroll systems (Gusto, ADP, Paychex, Rippling, Stripe). Additional employer tools include handbook generation, contract management, compliance auditing, and payroll tax management.

Question 15

How are payments protected?

Accepted Answer

All projects use milestone-based escrow. You define project milestones upfront, fund the escrow, and payment is released only when each milestone meets your acceptance criteria. If a deliverable doesn't meet standards, the funds remain in escrow while the issue is resolved through our structured dispute resolution process. This protects both parties and ensures quality.

Question 16

What do the platform fees mean in practice?

Accepted Answer

You save compared to platforms charging up to 20%. Our flat platform fee is transparent and predictable - no tiers, no surprises, the same rate from day one. We believe the value is in the verification and matching infrastructure, not in extracting a large cut of every transaction. The Employer Verification API is available on Growth ($200/month) and Enterprise plans for programmatic credential verification.

Question 17

Is REWORK. compliant with AI employment laws?

Accepted Answer

Yes. Our platform is designed to comply with California's AI employment regulations, Illinois HB 3773, Texas TRAIGA, and the Colorado AI Act. We maintain human-in-the-loop on all AI-assisted hiring decisions, transparent AI disclosure (all SwitchAsses scores include explanations), regular bias detection and testing, and full data retention compliance. AI recommends; humans decide.

Question 18

How does REWORK. use AI?

Accepted Answer

We use AI across the platform: (1) Smart Matching - analyzing verified skills against job requirements to recommend the best specialists. (2) Career Intelligence - profile strength scoring, job market insights, salary benchmarks, interview preparation, and resume analysis for experts building their profile. (3) SwitchAsses - behavioral analysis, job simulations, anti-cheating proctoring, and hiring confidence scoring, available to employers as an add-on. (4) AI Project Brief - employers can generate project specifications, budgets, and timelines using AI. In all cases, AI provides recommendations and assistance. Humans always make the final decisions.

Question 19

Does REWORK. auto-apply to jobs on my behalf?

Accepted Answer

No, absolutely not. We do not submit applications, proposals, or any content on your behalf to any platform. This would violate the terms of service of LinkedIn, Upwork, Fiverr, and other platforms. Our AI helps you prepare better applications, understand job requirements, and optimize your materials - but YOU always review and submit everything yourself. This is a core compliance principle of our platform.

Question 20

How is AI bias prevented?

Accepted Answer

We conduct regular audits of our matching algorithms for demographic fairness. SwitchAsses includes built-in bias detection analysis in every assessment report. Our AI scoring systems evaluate verified work quality and skill match - not demographic factors. We maintain transparency about how scores are calculated and provide explanations for all AI-generated recommendations. Our compliance framework aligns with the strictest emerging AI employment regulations.

Question 21

How is my data protected?

Accepted Answer

We use enterprise-grade security: TLS 1.2+ encryption for all data in transit with HSTS enforcement, Google Cloud Platform infrastructure with Firebase Authentication and Firestore security rules, JWT tokens with expiry and rotation, bcrypt password hashing, and role-based access controls. We maintain GDPR and PIPEDA compliance. Your verification data is used only for platform operations and matching - never sold to third parties. We maintain a 4-year data retention policy aligned with California requirements. You can request a full data export or deletion at any time.

Question 22

What AI technology powers the platform?

Accepted Answer

REWORK. uses advanced AI models including Claude by Anthropic for career intelligence, resume optimization, and content generation. SwitchAsses uses proprietary behavioral analysis models trained on hiring outcomes. Finprob uses natural language processing to scan and analyze social media complaints at scale. All AI systems are designed with explainability in mind - every score, recommendation, and match comes with a clear rationale so users understand the reasoning behind AI outputs.

Question 23

How do I earn verification badges?

Accepted Answer

Submit real work evidence through the Proof of Work tool: connect GitHub repositories and pull requests, link HuggingFace models, upload files and screenshots, or add live project URLs. Each submission is automatically verified (for GitHub and HuggingFace integrations) or reviewed, then cryptographically hashed with SHA-256 and stored as a verifiable certificate. As you accumulate verified work and positive outcomes, you progress through trust tiers: Bronze, Silver, Gold, and Diamond.

Question 24

Can employers independently verify my credentials?

Accepted Answer

Yes. Every proof-of-work certificate has a unique hash identifier that employers can verify independently. Growth and Enterprise plan employers also have API access for programmatic verification through the Employer Verification API. This creates a portable reputation that belongs to you - it's not locked into any single platform.

Question 25

How are partner organizations vetted?

Accepted Answer

We verify company legitimacy, operational history, and professional standards. We review each partner's work quality expectations, payment practices, and communication standards. We monitor ongoing performance through professional feedback. If a partner consistently generates concerns, we investigate and may discontinue the partnership to protect our professional network.

Question 26

What if a partner organization doesn't approve my application?

Accepted Answer

Rejection from one partner doesn't affect your standing with REWORK. or your ability to connect with other opportunities. Each partner has unique criteria. Our support team can help you understand potential areas for improvement and identify alternative opportunities that better match your current verified skill level.

Question 27

How does REWORK. ensure platform integrity?

Accepted Answer

We maintain platform integrity through multiple layers: cryptographic hashing of all verified work (SHA-256), anti-cheating proctoring in SwitchAsses assessments, gold standard quality checks in Rating Lab, AI-Resistance Index scoring to detect dishonest assessment behavior, automated bot detection and management, and a dedicated auditing system with compliance monitoring, violation tracking, and audit logs. Our Code of Conduct sets clear standards for all participants on the platform.

Question 28

How does escrow payment work?

Accepted Answer

When a project starts, the employer funds milestones into escrow. As each milestone is completed and approved, funds are released to the professional. If there's a dispute, funds remain in escrow while our resolution process handles it. This protects both parties - professionals know the funds exist, and employers only pay for approved work.

Question 29

What payment methods are supported?

Accepted Answer

We support major payment methods including credit/debit cards, PayPal, bank transfers, and Stripe. Payment processing is handled securely through our integrated payment infrastructure. Specific methods may vary by region. Invoice tracking and earnings records are available from your dashboard.

Question 30

What subscription plans are available?

Accepted Answer

REWORK. charges a flat, transparent transaction fee on every payment - no mandatory subscriptions to use the marketplace. Two optional premium subscriptions are available: Expert Hub ($39.99/mo) for professional power users, and Business Hub ($149/mo) for companies with ongoing hiring needs. All subscriptions can be cancelled at any time, with access retained until the end of the billing period. See the Platform Fee page for current rates.

Question 31

Is there a refund policy?

Accepted Answer

The core platform (account creation, basic verification, marketplace access) is free, so refunds are not applicable. For subscription services, we offer a satisfaction guarantee - if you are not happy within the first 7 days of your subscription, contact us for a full refund. One-time credit pack purchases are non-refundable but never expire. Escrow-funded projects have their own structured resolution process for disputes. If you are ever unsure about terms, contact support before committing.

Question 32

How do I create an account?

Accepted Answer

Visit the registration page and choose your account type: Professional (for freelancers and job seekers) or Business (for employers and companies). Fill in your details, verify your email, and complete your profile. Professionals should add their skills, experience, and at least one proof of work to start building their trust tier. The entire process takes just a few minutes.

Question 33

What support options are available?

Accepted Answer

We offer 24/7 support through our Help Center. All users have access to email support and our comprehensive FAQ. Pro and Premium subscribers across all products receive priority support with faster response times. You can also access our resource library, welcome guides for professionals and employers, and detailed documentation for API integrations and compliance tools.

Question 34

Can I use multiple products with one account?

Accepted Answer

Yes. One REWORK account covers all three: hire automation experts, work as a verified expert, and manage projects securely. Your profile, verified proofs, and trust tier carry across everything. Optional premium subscriptions (Expert Hub, Business Hub) unlock advanced features, but the core platform is included with your account.

Question 35

How do I list my services on the marketplace?

Accepted Answer

Professionals can list their services on the Verified Marketplace through the List Service page. Define your service offering, set your rates, and connect it to your verified skill portfolio. Your trust tier badge and proof-of-work certificates are automatically displayed alongside your listing, giving employers confidence in your capabilities. You can also browse and respond to service requests directly.

Frequently Asked Questions

About REWORK.

For Professionals

For Employers

AI & Technology

Trust & Verification

Payments & Pricing

Getting Started & Support

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